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DELIVERY & POSTAGE

Fast, tracked delivery for your CareFall Care alarm

Once your order is placed, we aim to prepare and dispatch your alarm quickly so it can be with you as soon as possible.

Royal Mail 24 Orders are sent using Royal Mail 24 where available.
Tracked delivery Tracking information is sent to the email used at checkout.
Mainland UK only CareFall Care currently delivers to mainland UK addresses.

Dispatch times

We aim to dispatch your CareFall Care alarm the same working day or the next working day after your order is placed.

In most cases, your alarm will be dispatched within 1 working day.

Delivery service

We send CareFall Care alarms using Royal Mail 24, with tracking information provided once your order has been dispatched.

Tracking details will be sent to the email address used when placing your order.

Estimated delivery time

We aim to get your alarm to you within around 2 working days from dispatch, although delivery times can vary depending on Royal Mail and your location.

Where we deliver

CareFall Care currently delivers to mainland UK addresses only.

Before dispatch

Your CareFall Care alarm may be checked and prepared before dispatch so it is ready for setup and activation.

Need help with your delivery?

If you have any questions about your order or tracking information, contact CareFall Care using the details below.

Email: support@carefallcare.co.uk
Phone: 020 4634 4002

Ready to order?

Your CareFall Care alarm includes the device, charging dock, wearing options and ongoing connected support.

Order Your Alarm →