1
Press and hold for 3 seconds
The wearer presses and holds the SOS button for 3 seconds to start an alert.
How it works
How the CareFall Care alarm works
CareFall Care is designed to be simple for the wearer and reassuring for the people who care about them.
Press and hold the SOS button for 3 seconds and the CareFall Care alarm starts a clear response process — calling chosen emergency contacts in priority order, sharing useful information and logging what happened.
Help at the press of a button
SOS alerts
Help when it matters
Call anytime
Speak through the alarm
GPS location
See useful location info
Care Journal
Share helpful updates
Clear reports
Every SOS logged
SOS response
From button press to response
The CareFall Care alarm is made to keep things simple in a stressful moment.
2
Warning and cancel option
The alarm gives a warning. If it was pressed by mistake, there is a chance to stop the alert before calls begin.
3
Contacts are called in order
CareFall Care begins calling chosen emergency contacts in priority order, starting with contact number one.
4
Press 1 to accept
Contacts can press 1 to accept or 0 to decline. If a call is missed, unanswered or goes to voicemail, CareFall Care continues to the next contact.
What happens if no one answers?
CareFall Care keeps working through the contact list so the alert does not simply stop after one missed call.
- The system continues through the chosen emergency contacts.
- If nobody responds, the alert can retry in cycles.
- If there is still no response, CareFall Care can step in.
- Every SOS alert is logged for a clear record afterwards.
GPS location when it matters
The CareFall Care alarm can provide useful GPS location information, helping family members and responders understand where the wearer may be during an alert.
- Last known location can be viewed in the portal.
- Location information can support faster decision making.
- Useful for families, care teams and lone worker situations.
Talk through the alarm
Family can call anytime
Call the alarm anytime
Family members can call the CareFall Care alarm through the Family Portal at any time — not just during an emergency.
It is a simple way to check in, speak directly to the wearer and stay connected, especially if they do not use a mobile phone.
Care Journal updates
The Care Journal helps families and care teams share useful updates, notes and important information in one place.
It gives everyone involved a clearer picture of what has happened, what has been checked and whether anything needs following up.
Clear reports and peace of mind
Every CareFall Care SOS incident creates a useful record, making it easier for families, carers and organisations to review what happened afterwards.
📞
Who was called
✅
Who accepted or declined
📝
How the incident was resolved
Ready to protect someone you care about?
Order a CareFall Care alarm today and give your family a simple way to stay connected.